Accessibility policy

Last Updated 04/15/2021

Purpose

Reshift Media Inc. (“Reshift”, “We”, “Company”) is committed to ensuring that our services are accessible to all regardless of disability. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) Reshift has established a policy to ensure that our services are guided by the principles of integration and equality and provided in a way that respects the dignity and independence of persons with disabilities.

Accessible websites and web content

The W3C Web Accessibility Initiative (WAI) brings together people from industry, disability organizations, government, and research labs from around the world to develop guidelines and resources to help make the Web accessible to people with auditory, cognitive, neurological, physical, speech, and visual disabilities.

Reshift Media Inc. has taken steps to ensure reshiftmedia.com complies with World Wide Consortium Content Accessibility Guidelines (WCAG) 2.0 Level A. Despite our efforts to make all pages and content on reshiftmedia.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. We continue to refine our efforts and strive to provide seamless, accessible and unhindered use for those with disabilities.

Recruitment

Reshift Media Inc. is committed to employ a diverse and inclusive workforce. Job postings on reshiftmedia.com will be posted in an accessible format, and when job applicants are selected to participate in an assessment/selection process, Reshift Media Inc. will ensure that accommodations are available in relation to the materials or processes used.

Employees

Reshift Media Inc. supports employees with disabilities. Reshift Media Inc. is committed to inform its employees of its policies (and any updates to those policies) used to support employees with disabilities, including policies on the provision of job accommodations that take into account an employee’s accessibility needs due to disability. The Information provided will follow accessible formats and communication standards for employee with special needs.

Customer and consumer service

Reshift Media Inc. is committed to providing accessibility and uniform customer service to each and every one of our diverse and valued customers.  We endeavor to ensure that we are always accessible by providing services in a manner that respects the dignity and independence of persons with disabilities.

Reshift Media Inc. accessibility feedback

In accordance with the requirements under the Accessibility for Ontarians with Disabilities Act, 2005 and its Regulations, upon request, Reshift Media Inc. will make reasonable efforts to provide, in a timely manner, accessible formats and communication supports in its feedback processes in order to ensure that these processes are accessible to persons with disabilities.

Reshift Media Inc. will also discuss with the requesting person, the suitability of a proposed accessible format or communication support that will allow the person to provide his or her feedback. Such “Accessible formats” may include, but are not limited to, large print, recorded audio and electronic formats.

Feedback in regards to our products, services or facilities can be made using the following methods:

Telephone:
Toll-free at 1-844-802-8471

Email:
accessibility@reshiftmedia.com

Mail:
Reshift Media Inc
140 Yonge Street, Suite 200
Toronto, Ontario, Canada
M5C 1X6

Accessibility inquiries/questions received regarding any of our products, services or facilities will be handled on a case by case basis. Reshift Media Inc. will make reasonable efforts to acknowledge, respond, and remediate all inquiries/questions in a timely manner that best suits the accessibility needs of the individual.

Modifications to accessibility policy

Reshift Media Inc. is committed to developing policies that respect and promote the dignity and independence of people with disabilities.  Reshift Media Inc. retains the right to amend or change this policy at any time; however, any such change will only be made after considering the impact on people with disabilities.

This Policy has taken into consideration our obligations under Canadian laws, including Ontario’s AODA. As legislation changes and develops, Reshift Media Inc. will review and amend its policies, practices and procedures, as necessary.