Live from the 2024 CFA Convention with Dogtopia Canada’s Kim Hamm

April 8, 2024
By   Jen McDonnell
Category   podcast
Dogtopia Canada President Kim Hamm

In this special episode, we are live from the Canadian Franchise Association National Convention, where we caught up with Kim Hamm, President and CEO of Dogtopia Canada. She talked with us about how leaders can grow through change and challenge. Listen to her describe the process of “upscaling,” and how leaders need to “get comfortable being uncomfortable.”

About Dogtopia Canada

Dogtopia is a unique dog daycare business which opened its first location in Virginia in 2002 and expanded into Canada in 2014 with the opening of our Coquitlam location. At that time, dog daycare was very much a new concept and the Dogtopia approach (to provide a dog care along the lines of a children’s daycare with “indoor dog parks”), was extremely innovative. Since then, the idea of taking man’s best friend to doggy daycare has gained widespread acceptance and the $7 billion pet industry shows no signs of slowing down.

About The Canadian Franchise Association

The Canadian Franchise Association (CFA) helps everyday Canadians realize the dream of building their own business through the power of franchising. CFA advocates on issues that impact this dream on behalf of almost 600 corporate members and over 40,000 franchisees from many of Canada’s best-known and emerging franchise brands. Beyond its role as the voice of the franchise industry, CFA strengthens and develops franchising by delivering best-practice education and creating rewarding connections between Canadians and the opportunities in franchising. Franchising is the 12th largest industry in Canada and franchised businesses contribute over $100 billion per year to the Canadian economy, creating jobs for more than 2 million Canadians.

About Reshift Media

Reshift Media is an award-winning digital marketing firm that develops digital marketing strategies, processes and technology custom-tailored to the specific needs of franchise organizations. The company’s in-house team provides support to more than 200 clients in 22 countries across all aspects of digital media including software development, social media, search and website/mobile development.

Celebrating 10 years helping the franchise community grow and thrive, Reshift Media has cemented itself as the leading digital marketing agency for franchise companies. Among the company’s many accolades, Reshift Media boasts the creation of two proprietary software platforms: Franify and Brand Amplifier, each designed specifically for franchise businesses. They were also twice named the world’s best franchise marketing firm at the 2023 & 2024 Global Franchise Awards.


Dogtopia franchise franchise trends Kim Hamm podcast


Jen McDonnell

Jen is the Vice President of Content and Social Media at Reshift Media, where she manages a team responsible for the social strategies for several national and international brands. She has a strong content background, having previously worked in online journalism for 10 years. Her articles have been published in the National Post, the Ottawa Citizen, the Vancouver Province, the Calgary Herald, Flare, and more.

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