Live from the 2024 CFA Convention with The UPS Store Canada’s David Druker

April 8, 2024
By   Jen McDonnell
Category   podcast
Franchising Matters with David Druker

In this special episode, we are live from the Canadian Franchise Association National Convention, where we were able to spend some time with David Druker, President of The UPS Store Canada and the outgoing Chair of the Board for the CFA. During our discussion, David reflected on his time as board chair and shared his thoughts about the future of franchising.


About David Druker

With 35 years in the franchise industry, David brings executive experience and leadership in operations, marketing, retail sales and franchising. In his current role as President and Chief Executive Officer of The UPS Store Canada, Druker has led the network in continued sales and growth during his tenure.

Mr. Druker is a respected leader with extensive experience in strategic franchise operations. In 1993 he became Cellular Solutions’ first franchisee, and subsequently grew his business operations owning and operating multiple franchised locations in Quebec and Ontario. By mid-1998, his team operated multiple Roger’s kiosks in Price Costco outlets in Quebec and Ontario, and multiple retail stores with corporate offices in both Montreal and Toronto. At its peak he was managing a network with more than $10 million in annual revenues and a team of 110 employees.

His entrepreneurial journey then led him to his latest venture, The UPS Store (formerly Mail Boxes Etc.). David acquired his first The UPS Store location in Quebec in 2005, and following that, acquired the Area Rights for the brand for the province of Quebec.

In 2008, along with a now-retired partner, they acquired the rights to the master license for The UPS Store network in Canada and stepped into the dual roles of President and Chief Executive Officer. Under his leadership, The UPS Store Canada has grown to over 380 locations in Canada.

About The Canadian Franchise Association

The Canadian Franchise Association (CFA) helps everyday Canadians realize the dream of building their own business through the power of franchising. CFA advocates on issues that impact this dream on behalf of almost 600 corporate members and over 40,000 franchisees from many of Canada’s best-known and emerging franchise brands. Beyond its role as the voice of the franchise industry, CFA strengthens and develops franchising by delivering best-practice education and creating rewarding connections between Canadians and the opportunities in franchising. Franchising is the 12th largest industry in Canada and franchised businesses contribute over $100 billion per year to the Canadian economy, creating jobs for more than 2 million Canadians.

About Reshift Media

Reshift Media is an award-winning digital marketing firm that develops digital marketing strategies, processes and technology custom-tailored to the specific needs of franchise organizations. The company’s in-house team provides support to more than 200 clients in 22 countries across all aspects of digital media including software development, social media, search and website/mobile development.

Celebrating 10 years helping the franchise community grow and thrive, Reshift Media has cemented itself as the leading digital marketing agency for franchise companies. Among the company’s many accolades, Reshift Media boasts the creation of two proprietary software platforms: Franify and Brand Amplifier, each designed specifically for franchise businesses. They were also twice named the world’s best franchise marketing firm at the 2023 & 2024 Global Franchise Awards.


David Druker franchise franchise trends podcast The UPS Store Canada


Jen McDonnell

Jen is the Vice President of Content and Social Media at Reshift Media, where she manages a team responsible for the social strategies for several national and international brands. She has a strong content background, having previously worked in online journalism for 10 years. Her articles have been published in the National Post, the Ottawa Citizen, the Vancouver Province, the Calgary Herald, Flare, and more.

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