One of the topics we get the most questions about is the merging of Facebook pages. In a previous blog post, we provided step-by-step instructions on how to merge two or more pages. However, as we continue to get follow-up questions about this process, we thought we would answer the most frequently asked ones with the most up-to-date information from Facebook.
Does it matter what my page role status is?
Yes, you need to be listed as the admin in order to merge pages.
Can I merge an unofficial Facebook page or a page I don’t administer into my business page?
No, you must be an administrator on all the pages you want to merge.
What if the company names are not exactly alike?
Before attempting to merge, change the company names so they match. Once the change is completed by Facebook, you should be able to merge them. For simplicity sake, you may want to ensure each account has a different profile photo so you can distinguish them during the merging process.
If both pages have vanity URLs, can you decide which one you want to keep?
Yes, you should be given this option during the merging process.
Can I merge a page with lots of likes into a page with fewer likes?
Facebook recommends that you merge the page with fewer likes into the page with more, however, if you’re a Facebook advertiser you can try a workaround by going to your Ads Manager support tools and following the merge process there, which gives you slightly more control.
I have two pages that represent two different locations, but I don’t want to post to both of them. Can I merge them into one page?
No, if it is a local business you can only attach one address to a business page. We recommend having a Facebook page for each separate location, which enables Facebook users to search for, check into, and review the correct location.
What information will be kept and what will be lost?
When merging pages, all the likes and check-ins will be migrated to the remaining page. However, any posts or pictures will be lost so be sure to download them first.
What if one of the accounts is a Verified Account?
This should not make a difference. However, with a verified page, you should have easier access to Facebook Help if you encounter any problems.
Can I merge two personal pages?
Unfortunately, the process only works for business pages. But you can always migrate a personal page into a business account to avoid that issue by using this link: https://www.facebook.com/pages/create/migrate/
How many accounts can I merge at once?
We suggest that you only attempt to do five at a time at the most. Once the merging is complete, you can merge more than that, though you may have to wait a few days.
When I try to merge my pages, one or more of the pages I want to merge don’t show up in the dropdown list.
If you are an advertiser with Facebook, we suggest using the Advertiser Support tools under Ads Manager, which should provide a fuller dropdown list.
Can I merge accounts that are part of the Locations framework?
Yes, you can merge local pages that are connected to Locations.
Once I do the merge, how long should it take until I see it completed?
Usually within 24-48 hours, with the migration of likes and check-ins and sometimes taking a little bit longer.
How do I check on the progress of a merge?
Once you’ve submitted a support request, you should now see a tab under Settings called “Page Support” where you can check the status of your request.
Can I unmerge the two accounts once I’ve merged them?
There is no way to undo the merge once it’s been completed.
Will my followers/fans be informed of the merge?
No, your followers are only notified if there is a name change.
What happens if users have bookmarked the old Facebook page that has been merged?
They will automatically be redirected to the existing page.
It didn’t work; how do I contact Facebook for support?
Please note that we are not Facebook Help. If your merge did not work, please contact Facebook through the “report a problem” link. If you have an ad account, you can also consult the advertiser support section in Facebook’s Ads Manager, which should result in a faster response.
PLEASE NOTE: We do not work for Facebook and the advice offered in this blog and its comments are based solely on our own experience. If you are having issues, it is best to contact Facebook.