Merging Facebook Pages – Frequently Asked Questions
A few months ago, we wrote a blog post called “How to Merge Facebook Pages” (which explains how to merge multiple Facebook pages you manage for the same thing, combining check-ins and people who like the pages) and the response has been overwhelming. We continue to get comments on the post daily, and it seems that readers still have a lot of questions about the process. Certain issues come up repeatedly, so instead of making you wade through all the comments on the original blog post (and us repeating our answers), here are our responses to our most frequently asked questions about merging Facebook pages. We’ve also created a step-by-step video to walk you through the process.
Q: Where do I find the link to merge pages?
A: Assuming your pages fit the criteria (both pages should have similar page names, categories and mailing addresses, they must represent the same thing, and you must be an admin of both), the option should appear under Settings à General. If you don’t see it, you can also visit this link.
Q: What if that link doesn’t appear for me?
A: Make sure you’re looking in the settings of the page with the most likes, and that you’re using Facebook as your personal profile, not as your page.
Q: What if I’m not an admin of the page I want to merge?
A: You cannot merge/delete a page unless you own it. If there is a duplicate page you want to claim or a page that is misrepresenting itself as your business, click on the gear option, report the page, select “duplicate of another page” and follow the instructions.
Q: What if the pages I want to merge have different names?
A: You can only merge pages that have similar names, categories and mailing addresses. If your page has less than 200 likes, you will be able to change its name under the About settings. If it has more than 200 likes, you’ll have to request the change from Facebook by clicking the “request change” link (assuming you’ve never requested a name change before). See more about changing page names here.
Q: When I merge a page into another, will I lose all of the merged page’s content?
A: Yes, the only things that will be brought over will be the old page’s likes and check-ins. You will lose all of that page’s posts, photos, events, reviews and comments.
Q: I want to merge my old page into my new page, but I want to keep my old page’s username. Can I?
A: If your pages have vanity URLs, Facebook may prompt you to choose which one you want to keep.
Q: Can you reverse a merge?
A: No. Once you’ve merged one page into another, that page that was merged will be deleted.
Q: Should I merge the page with the least amount of likes into the page with the highest likes?
A: Yes, that is the recommended process.
Q: How long does it take?
A: The time varies, depending on whether you’re merging straight from the Settings panel on your page (which tends to be immediate), or if you had to fill out the Facebook form because the page you want to merge didn’t appear in your initial dropdown menu. However, it should not take longer than 48 hours. Once the pages have merged, you will no longer be able to access the old page. However, it may take a day or two for your likes/check-ins to be brought over, and for the old page to stop showing up in Facebook Search.
Q: Facebook is giving me this error when I try to merge pages: “You are currently using Facebook as your Page rather than your personal account.” What does that mean?
A: When merging, it’s best to use your personal Facebook profile. Add that profile as an admin of your business pages, and use that profile when merging. Do not attempt to merge your pages when using Facebook as a page.
Q: Can I turn a personal page into a business page?
A: Yes, you can use this link to migrate a personal profile to a business page. Before you do so, we recommend you download all of your personal page’s posts and timeline info following these instructions.
Q: It still isn’t working. Now what?
A: If you’ve followed all the instructions outlined in this blog post and are still having difficulties, please consult Facebook Help or submit an error report with Facebook.