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How to Create a Facebook Story on a Business Page

With business pages’ organic reach continuing to decrease on Facebook, it’s now more important than ever to experiment with different ways to get your posts in front of as many eyeballs as you possibly can.

Facebook recently rolled out Stories to business pages, which provides another opportunity to showcase your brand and increase your Facebook engagement. While many brands are using disappearing Instagram and Snapchat stories to reach their audience, Facebook Stories has previously been limited to personal profiles, with very little uptick in usage.

The lack of people using Stories on Facebook presents an opportunity for brands to fill that void. Currently only a few businesses are using this feature despite its prime real estate: Stories appear at the top of users’ Facebook News Feed on both desktop and the mobile app.

Facebook’s latest algorithm change prioritizes local news, as well as interactions between friends and family, making it even harder for posts from business pages to been seen without spending money to boost them. It’s now more important than ever to look at alternative ways to interact with your audience. Facebook Stories may help business pages gain some visibility, especially with so few people using them at this stage.

Much like Instagram Stories, Facebook Stories are visual rather than text-based. They can contain multiple photos and videos to communicate a message and will disappear in 24 hours. Currently, business pages can only post Stories using the mobile app, not from desktop.

If you have a business profile on Instagram, you can also push your Instagram Stories to Facebook Stories. Access your settings in the Instagram app, select ‘Story Settings’ and turn on ‘Share Your Story to Facebook.’ With this method, all of your Story analytics will be combined and viewable on Instagram.

Before jumping into Facebook Stories, it’s important to understand the difference between content that makes a good Story versus content that makes a good post. Much like on Instagram, Stories tend to lend themselves better to behind-the-scenes content and often have a more “guerilla marketing” feel than the professional photography you’re more likely to use with posts. You want viewers to watch your story from the beginning to the end by guiding them through a journey. Here are some guidelines to follow on how to create a good Story versus how to create a good post:

Facebook Story Facebook Post
  • Plan out what you want to showcase to your audience and create a storyboard
  • Decide what story you want
    to tell your audience
    • Do you want to share behind-the-scenes photos showing your audience what goes on in your business?
    • Do you want to educate your
    audience with your expertise? Facebook
    Stories can be a great way to deliver tips and short how-to tutorials.
    • Are you trying to discover more
    about your audience? Ask for
    your fans’ feedback and use them to focus group new products or services
  • Come up with an overall theme/idea and include a combination of video and images to keep the Story visually appealing.
    • Decorate the Story with
    elements such as filters, stickers and text to keep it visually interesting
    • Start with no more than 1 Story per day
  • It is crucial to write your text for speed readers. People scroll through their News Feed quickly, so get straight to the point and use strong call to actions
  • The audience will be more interested in your post if the content is exclusive, entertaining or informative.
  • Determine your objective behind each post. Are you trying to get brand awareness? Drive people back to your website? Get newsletter signups?
  • To gain engagement in your post, ask questions and use hashtags. Be direct and avoid asking yes/no questions. You want people to comment and discuss.
  • Keep your posts relevant to your business and audience. The focal point of your posts should always relate to your company’s culture, products/services, or business objectives.

How to create Facebook Stories

Through the Facebook app on your phone, you can directly post Stories by:

  1. Going to your brand’s page
  2. Scroll down to where you see ‘Your Page’s Story’ or ‘Publish’
  3. Click ‘Create a Story’. (If you do not see this option on your page yet, you might have to download Facebook’s Page Manager app instead)
  4. Create your Story by taking photos or video, or upload photos and video from your Camera Roll
  5. You can add filters and text
  6. Once you’re done, at the bottom of your screen, click the ‘Next’ button
  7. You will be prompted to add it as a Story, or as a post to your page
  8.  Select “Your Page’s Story” and click the arrow button at the bottom

Comments (47)

  1. sherwin - Reply

    Hi Lilianne, good day! Thanks to this very informative Tips and Guides about How to Create a Facebook Story on a Business Page, this great help as I am doing online business today…

  4. Michelle - Reply

    Hi Lilianne, I am trying to post from a business page to Instagram. I have the options for publishing to page and story but haven’t got instagram on this page – however it is there on another. Both are signed up for instagram through facebook – I am stumped!! Please help 🙂

  5. Celeste Geber - Reply

    Hi Lianne, I see the option on my business page on my android phone, but not on my laptop.
    Where is it on the computer please?
    Thanks!

  8. SONIA MIRA - Reply

    hi can you tell me why it doenst allow you to see which person “viewed” your story it only shows an eye in the corner?

  9. Jess Bouren - Reply

    Is there any way to view who has viewed your story? It only shows the “eye count” but doesn’t let you click on it. TIA

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  13. osama - Reply

    but if my personal profile gets a block from posting or using Facebook futures you will not be able to manage your business page and this is so dumb to link my personal opinion with my ability to access my business page …

  14. Javier Castillo - Reply

    Hi, I just created a FB ad linked to my business page and fb created an fb story and Instagram story but I can’t figure out how to get these to show on my page stories. Any help is appreciated. Thx

  15. james - Reply

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  17. Dani - Reply

    I have the same problem as another commenter. The “your pages story” option is not showing on my business page through the facebook app or pages manager.

  18. Lisa Sicard - Reply

    Same with mine, driving me crazy looking around to find it! I wonder if they haven’t rolled out stories to all pages yet?

  20. Elizabeth - Reply

    While viewing your FB biz page on your phone, at the top there are two ways of viewing the page- A) Activity B)Insights. If you view it on the insights option and scroll to the bottom under “reccomended actions” that is where I found it. The icon doesn’t look exactly like it is pictured in this article.

  22. Heidi - Reply

    Elizabeth, Could you describe in a bit more detail where you are seeing the choices “1) Activity B)Insights”? I don’t see them on my phone. When I click the Insights tab from my computer, I get several choices along the left column, one of which is stories, but clicking there only brings me to an page for story “insights” of which there are none…given that I can’t seem to find a way to post any. It almost sounds as though there isn’t much consistency in what people are seeing on their various business FB pages. Is that possible? Confused….

    • Lori Galloway - Reply

      I had a really hard time finding this too! You just click on your profile picture…the “+” symbol and a box pops up for you to add to your story!

      • Red Wortham - Reply

        OMGoodness! I can’t tell you how frustrating it was to try to find the link to create story over and over! People above were correct for temporary options like bottom of insights “recommended actions” until it was not one of the recommended actions anymore! FINALLY, the profile picture Plus is NOT the most intuitive place to find this. THANK YOU for posting!

  25. SPENCER WILSON - Reply

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  32. Roland Denzel - Reply

    On some pages you have to enable it in ‘Insights’ first. After that you’ll be able to create them IN Insights or using the little + on the lower right of your profile picture

  33. Heidi - Reply

    I clicked within ‘Insights’ on ‘Stories.’ All it said is that there are no insights because there are no stories. Could you share what you see when you go to stories to “enable ‘insights'”? Thank you!

  35. silenciobarnes - Reply

    Was struggling with this. Found the suggestion about using the insights section here, and it worked for me.

    — Opened page from the regular android app (not the Pages app)
    — Went to the Insights section and clicked “See All”
    — Option to turn on stories was second section down from the top

    After turning the feature on, I still could not share anything posted prior to turning it on. I could make a new story ONLY by using the option under insights.

    Sharing to story fails when trying to do it after posting to the timeline. No story options whatsoever exist for me in the Pages app. But, it’s progress 😀

    Note to admins: This post shows up high in search results, it might be a good idea to update the post with the information about the insight section.

  38. Armstrong James - Reply

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